Return Policy

At Sweet Pumpkin Designs Va, we take pride in creating each item to order with the utmost care and attention to detail. Because of this, we do not accept returns or exchanges on any of our products.

However, we understand that quality is of the utmost importance to our customers, and we want to ensure that you are completely satisfied with your purchase. If you receive a defective or damaged item, please email us at sweetpumpkindesigns1@gmail.com within 7 days of receiving your order, with a photo of the issue and a brief explanation.

We will review your claim and, if it is determined to be a quality issue on our end, we will provide a replacement or refund for the item in question. Please note that we may request that the original item be returned to us in order to process the replacement or refund.

We appreciate your understanding of our return policy and strive to provide the highest quality products and customer service possible. If you have any questions or concerns about your order, please do not hesitate to contact us at sweetpumpkindesigns1@gmail.com.